Customer request form

Customer request form

Customer Service Request

Our dedicated Customer Experience Team is available to assist you during normal business hours. To contact our Customer Experience Team, please take a room view photo as well as a photo where we can see the issue you're having, and email the photos along with your name and phone number to service@beautifulfloors.com. You can also fill out the form below, but please use the Attach File button to attach your photos. A member of our team will be in touch with you within 1-2 business days of receiving your request.

Schedule a FREE Design Consultation Now for Big Markdowns & 3 yrs 0% Interest*

After you schedule your appointment, we will call you to discuss your meeting options:

  • In-Home Design Consultation, or
  • In-Store Design Consultation, or
  • Virtual Online Consultation

Google Reviews

Nicole B.
Nicole B.
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"In-home shopping is like Amazon, only better! A design consultant comes right to your house with flooring samples. Love it!"
Elizabeth S.
Elizabeth S.
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"Molyneaux offered me so much more than the big box stores. Besides design help, I got great personal service from start to finish. I love my new floors."
Kevin W.
Kevin W.
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"Incredibly easy to work with. Provided helpful suggestions & honest advice. Flooring installers were on-time, polite, and respectful. A smooth, worry-free experience!"